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mLAB LIMS Affiliate Program Agreement

Last Updated: February 24, 2026

Introduction

This Affiliate Program Agreement ("Agreement") is intended to outline the terms and conditions for participation in the mLAB LIMS Affiliate Program ("Affiliate Program") and is a legally binding contract with you or the company you represent. By signing up, you agree to be bound by this Agreement in case of your appointment by mLAB LIMS. If you do not agree to be bound by the terms of this Agreement, do not proceed with the electronic sign-up process.

Appointment

Your appointment as an "Affiliate" for mLAB LIMS services that are designated to you by an mLAB LIMS representative ("Designated mLAB Service") will be subject to review of the information provided by you during sign-up and will be at mLAB LIMS' sole and absolute discretion.

Affiliate Program Eligibility

Participation in the Affiliate Program is open to individuals, businesses, industry bodies, or trade associations, excluding:

  • mLAB LIMS Reseller Partners, mLAB LIMS Reseller Consultants, and any of their immediate family members;
  • Any employees of mLAB LIMS Reseller Partners; and
  • mLAB LIMS employees, Mplus Systems employees, and their immediate family members.

During the tenure of this Agreement, you cannot participate in any other partnership program offered by mLAB LIMS or Mplus Systems without the prior written permission of mLAB LIMS.

Prospective Customer Registration

Upon appointment, an account will be created for you in the mLAB LIMS Store. In addition, you can embed the mLAB LIMS sign-up link on your website using the Affiliate Link provided in your account so that interested persons can directly sign up for Designated mLAB Services from your website, and such persons are automatically registered as prospective customers in your account.

"mLAB LIMS Store" means the online hosted application for tracking and managing: (i) purchase of Designated mLAB Services by Customers and prospective customers; and (ii) Referral Fees earned by you through this Affiliate Program.

"Affiliate Link" means the unique tracking link provided to you with your affiliate code embedded in it.

Referral Fee

You will be eligible to receive a referral fee of 15% for a period of one year on Qualified Purchases only if:

  • The prospective customer had signed up within 90 days of first clicking on the Affiliate Link;
  • A Qualified Purchase is made within 90 days from the date of signing up;
  • The Customer is not an existing paid customer of mLAB LIMS;
  • The Customer signs up in the same data center that you are registered in as an Affiliate.

You will not be eligible to receive a Referral Fee for any subsequent purchases made by the Customer.

"Qualified Purchase" with respect to each Customer means the first/initial purchase of a paid subscription plan of the Designated mLAB Service.

"Customer" means a prospective customer who purchases a paid subscription of a Designated mLAB Service.

Payment of Referral Fee

The Referral Fee will be paid to you based on the subscription plan chosen by the Customer.

  • If the Qualified Purchase is a monthly subscription plan, you will be eligible to receive Referral Fee on a monthly basis for a period of one year from the date of the Qualified Purchase. If the Customer downgrades to a free subscription plan or terminates their subscription within a period of one year, your Referral Fee will only accrue until the date the Customer cancels or downgrades the subscription.
  • If the Qualified Purchase is an annual subscription plan, you will be eligible to receive Referral Fee for the whole year.

Referral Fee will accrue only upon completion of ninety (90) days from the date of the Qualified Purchase.

You will not be entitled to Referral Fee in case the Customer cancels the subscription or downgrades to a free subscription plan and claims a refund of the subscription fee before the completion of ninety (90) days from the date of the Qualified Purchase. Referral Fee earned by you will be paid out only if the unpaid Referral Fee reflected in your account accrues to $100. If the unpaid Referral Fee reflected in your account equals or exceeds $100, you can request a payout. Payment will be made through PayPal, wire transfer, or any other method chosen by mLAB LIMS in its sole discretion.

You will be responsible for payment of all taxes, duties, and charges levied on the Referral Fee, and you shall indemnify, defend, and hold mLAB LIMS and its parent company Mplus Systems harmless from and against any claims arising out of or relating to non-payment of applicable taxes, duties, and charges.

Affiliate Conduct

You agree to conduct yourself in a responsible, professional, and appropriate manner while dealing with prospective customers. You also agree not to make any representation or warranty with respect to the Designated mLAB Services to the prospective customers other than those representations and warranties contained in the mLAB LIMS Terms of Service.

"mLAB LIMS Terms of Service" means the terms and conditions for mlablims.com cloud services. The current version is available at https://www.mlablims.com/terms.

Affiliate Obligations

  • You shall not use the Affiliate Link to make a purchase of the Designated mLAB Service for yourself or for your employees and immediate family members.
  • You must clearly disclose on your site or other channels you use to promote mLAB LIMS that this Affiliate Program is a paid partnership.
  • You will not reproduce, in whole or in part, any marketing or promotional material, videos, webinars, case studies, testimonials, or user manuals created by mLAB LIMS or Mplus Systems as your own.

Term and Termination

This Agreement will commence as of the date you receive an email from mLAB LIMS confirming your appointment as an "Affiliate" and shall continue until terminated by either party in accordance with the provisions contained in this Agreement.

  • Termination without cause: Either party may terminate this Agreement at any time, for any reason, by giving thirty (30) days' notice through email at affiliates@mlablims.com.
  • Termination for cause: Your failure to comply with any of the terms of this Agreement may result in a warning or immediate termination of this Agreement by mLAB LIMS.
  • Termination for discontinuation of the Affiliate Program: mLAB LIMS reserves the right to discontinue the Affiliate Program. In the event mLAB LIMS decides to discontinue the Affiliate Program, you will be provided with thirty (30) days' notice through email.

Effect of Termination

  • In the event of termination of this Agreement without cause by you or for cause by mLAB LIMS, mLAB LIMS will pay you any outstanding Referral Fee accrued as of the date of such termination.
  • In the event of termination of this Agreement without cause by mLAB LIMS or discontinuation of the Affiliate Program, you will continue to receive Referral Fee for all Qualified Purchases (as stated in the 'Payment of Referral Fee' clause) in respect of all customers who have converted to a paid subscription plan before the end of the thirty-day notice period.

Except as specifically stated above, termination of the Agreement will end all rights and responsibilities of both parties set out in this Agreement, any email communication, or any web page relating to the Affiliate Program. You must immediately remove all references to mLAB LIMS from your website, including any mLAB LIMS sign-up link embedded in your website.

Disclaimers

THE AFFILIATE PROGRAM AND THE DESIGNATED mLAB SERVICES ARE PROVIDED "AS IS." mLAB LIMS DOES NOT MAKE ANY REPRESENTATION OR WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE WITH RESPECT TO THE AFFILIATE PROGRAM OR THE DESIGNATED mLAB SERVICES. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, mLAB LIMS DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE AFFILIATE PROGRAM AND THE DESIGNATED mLAB SERVICES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, QUIET ENJOYMENT, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. mLAB LIMS WILL NOT BE RESPONSIBLE FOR ANY COMPENSATION, REIMBURSEMENT, OR DAMAGES ARISING IN CONNECTION WITH TERMINATION OF THIS AGREEMENT OR YOUR PARTICIPATION IN THE AFFILIATE PROGRAM.

Limitation of Liability

mLAB LIMS WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION ARISING OUT OF THIS AGREEMENT EVEN IF mLAB LIMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. mLAB LIMS' ENTIRE LIABILITY WITH RESPECT TO THIS AGREEMENT AND THE AFFILIATE PROGRAM SHALL NOT EXCEED THE REFERRAL FEE PAID OR PAYABLE TO YOU UNDER THIS AGREEMENT.

Cookies

When a prospective customer clicks on the Affiliate Link, a cookie will be set for the purpose of tracking whether the prospective customer signs up for the Designated mLAB Service. If the association created by a cookie, as specified above, is broken for any reason beyond the control of mLAB LIMS and subsequently a prospective customer makes a Qualified Purchase, Affiliate will not be entitled to receive any Referral Fee for the same. Cookies set and used as part of this Affiliate Program have a 90-day validity.

Changes to the Terms of this Agreement

You understand that mLAB LIMS may modify the terms of this Agreement from time to time. However, you will be provided notice of such changes through an announcement or by electronic mail. Upon being informed of such changes, you may either terminate this Agreement within fifteen days and cease participating in the Affiliate Program or accept the changes and continue to participate in the Affiliate Program. Your continued participation in the Affiliate Program after fifteen days from the date of notice of any such changes shall constitute your consent to such changes.

Embargoed Countries

Various international agencies have restrictions in place that regulate or ban all trade with certain countries. mLAB LIMS does not allow the sale of subscriptions of Designated mLAB Services to these countries.

mLAB LIMS does not allow any organization, business, or individual to have or register mLAB LIMS accounts while based in these countries:

  • Cuba
  • Iran
  • North Korea
  • Syria
  • Sudan
  • Russia
  • Belarus

We make every effort to ensure that the list of countries mentioned above is accurate. If you have any questions, kindly contact us at affiliates@mlablims.com.

Relationship of Parties

The relationship between you and mLAB LIMS is non-exclusive. This Agreement shall not be construed as creating a partnership, joint venture, agency, or any other relationship. You are not authorized to enter into any contract or to assume any obligation on behalf of mLAB LIMS or its parent company Mplus Systems. Neither is mLAB LIMS or Mplus Systems authorized to enter into any contract or to assume any obligation on your behalf.

Compliance with Applicable Laws

You shall ensure that your business and performance of your obligations under this Agreement are and will be in compliance with all applicable laws, including privacy and data security laws, rules, and regulations. You agree to provide all reasonable cooperation, assistance, and information as mLAB LIMS may reasonably request to enable it to comply with its obligations under any applicable law.

Contracting Entity and Choice of Law

If you are a resident of the United States or Canada, your relationship is with mLAB LIMS Inc. (a subsidiary of Mplus Systems Inc.) and this Agreement shall be governed by and interpreted in all respects by the laws of the State of Delaware, without reference to its conflict of laws' principles, and you agree to submit to the personal jurisdiction of the courts in Wilmington, Delaware.

If you are a resident of any of the member states of the European Union, your relationship is with mLAB LIMS B.V. (a subsidiary of Mplus Systems B.V.) and this Agreement shall be governed by and interpreted in all respects by the laws of the Netherlands without reference to its conflict of laws' principles, and you agree to submit to the personal jurisdiction of the courts in Amsterdam.

If you are a resident of the United Kingdom, your relationship is with mLAB LIMS UK Ltd. (a subsidiary of Mplus Systems UK Ltd.) and this Agreement shall be governed by and interpreted in all respects by the laws of England and Wales without reference to its conflict of laws' principles, and you agree to submit to the personal jurisdiction of the courts in London.

If you are a resident of Australia or New Zealand, your relationship is with mLAB LIMS Pty Ltd (a subsidiary of Mplus Systems Pty Ltd) and this Agreement shall be governed by and interpreted in all respects by the laws of New South Wales without reference to its conflict of laws' principles, and you agree to submit to the personal jurisdiction of the courts in New South Wales.

If you are a resident of Singapore or any other country not specifically mentioned, your relationship is with mLAB LIMS Pte. Ltd. (a subsidiary of Mplus Systems Pte. Ltd.) and this Agreement shall be governed by and interpreted in all respects by the laws of the Republic of Singapore without reference to conflict of laws' principles, and you agree to submit to the personal jurisdiction of the courts in Singapore.

Acknowledgment of Relationship

You acknowledge and agree that:

  • mLAB LIMS is a product of Mplus Systems
  • Your affiliation is exclusively with mLAB LIMS and not with Mplus Systems or any of its other products or services
  • This Agreement applies only to referrals for mLAB LIMS subscriptions
  • Any references to Mplus Systems in this Agreement are for identification of the parent company only and do not create any affiliate relationship between you and Mplus Systems
  • You are not authorized to promote or refer customers to any other Mplus Systems products or services under this Agreement

General

This Agreement constitutes the entire agreement between You and mLAB LIMS and supersedes all prior communications, understandings, and agreements. You may not assign this Agreement, by operation of law or otherwise, without mLAB LIMS' prior written consent. You agree not to register any trademarks that are confusingly similar to mLAB LIMS' or Mplus Systems' trademarks. Similarly, you agree not to register or use any internet domain names that are confusingly similar to mLAB LIMS' or Mplus Systems' trademarks. mLAB LIMS' failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of mLAB LIMS' right to enforce such provision or any other provision of this Agreement subsequently. If any part of this Agreement is found invalid or unenforceable, the remainder shall be interpreted so as to reasonably effect the intention of both parties.

Contact Information

For any questions regarding this Affiliate Program Agreement, please contact:

mLAB LIMS Affiliate Program Email: affiliates@mlablims.com Website: https://www.mlablims.com/affiliates

Parent Company: Mplus Systems Website: https://www.mplussystems.com

Sales Inquiries: Email: sales@mlablims.com

This document is for informational purposes only and does not constitute legal advice. mLAB LIMS is a product of Mplus Systems. This Affiliate Program is specific to mLAB LIMS only and does not extend to other Mplus Systems products or services. mLAB LIMS reserves the right to modify this Agreement at any time in accordance with the "Changes to the Terms of this Agreement" section above.

Last updated: February 24, 2026